Thank you for reading this post, don't forget to subscribe!
1.CUSTOMER EXPERIENCE AWARD (PRIVATE SECTOR)
Eligibility:
Private Sector Institutions
Citation:
This award category recognizes the private organization that has demonstrated professionalism, high -level customer service concepts by applying improvement tools to help deliver services. Judges will be looking for how the organization has aligned with customer expectations, problem solving and innovation. They will also look for explanations of how the organization has put customers at the core of what they do. Customer service innovations and customer satisfaction surveys will also be conducted.
2. CUSTOMER EXPERIENCE AWARD (PUBLIC SECTOR)
Eligibility:
Government Agency involved in trade facilitation/logistics.
Citation:
This award category recognizes the government agency that has demonstrated professionalism, high -level customer service concepts by applying improvement tools to help deliver services. Judges will be looking for how the organization has aligned with customer expectations, problem solving and innovation. They will also look for explanations of how the organization has put customers at the core of what they do. Customer service innovations and customer satisfaction surveys will also be conducted.
3. SHIPPING LINE AWARD
Eligibility:
Shipping Lines under the following categories:
Citation:
This award category recognizes the shipping line that has demonstrated excellence in shipping large quantities of goods in an affordable, fast, and efficient way that has had significant effect or transformation in trade facilitation industry. Judges will be looking for explanations of how the transformation or effect was achieved, including the rationale for it. They will also assess any investments committed and explore the company’s plans to build on its achievement.
4. FINANCIAL SERVICES AWARD
Eligibility:
Financial Services providers
Citation:
This award category recognizes the financial institution that has provided the most comprehensive, competitive, and efficient service to the trade facilitation industry or players. The institution should have provided financial solutions, advice, investment support for huge projects or programs in the trade facilitation industry such to finance cargo clearing and forwarding, construction investing in the shipping and maritime markets . The judges will be looking for evidence of the positive impact made to the industry or customers.
5. TRADE EVENT AWARD
Eligibility:
All institutions
Citation:
This award category recognizes the outstanding trade facilitation event that was organized by the entrant. The event could be physical, online or hybrid. The judges will be looking at the relevance of the event to trade facilitation, level of participation, attendance, participants experience and feedback, innovations, program content and contribution or value addition that the event has made to the industry.
6. TRADE PUBLICATION AWARD
Eligibility:
Published and circulated trade related publications
Citation:
This award category recognizes the publication produced by an association, organization or on behalf of an organization, which engages and serves the needs of trade industry and is both informative and educative. The publication, which may be online or printed, should be appropriate for its purpose and promote the trade sector. The judges will be looking for details of the intended audience, purpose of the publication and distribution method.
7. TRADE INVESTMENT AWARD
Eligibility:
All Institutions
Citation:
This award category recognizes the institution that has played a key role in supporting or complimenting government efforts to enhance trade facilitation and regional competitiveness. The judges will be looking for role that the institution has played in investment in existing or new projects. The project may include road improvements, digitization of trade processes, trade related research, etc.
8. DIVERSITY AND INCLUSIVITY AWARD
Eligibility:
All Institutions
Citation:
This award category recognizes the organization that has created, promoted, and maintained diversity and inclusion by establishing an environment that recognizes, encourages, and effectively utilizes each individual’s talents. It must highlight the diversity and inclusion strategy and how it has had a positive impact on the business. Judges will be looking at aspects such as leadership’s commitment to diversity, equality, representation of diversity at all levels of the organization, equal access to opportunity, fair treatment practices, diversity in education and training.
9. BUSINESS STRATEGY AND GROWTH AWARD
Eligibility:
All Institutions
Citation:
This award category recognizes the most dynamic business growth based on an actively managed and consistently delivered growth strategy. This could include implementation of a new trade facilitation strategy, business expansion or product diversification among others. The judges will be looking for the thing that makes the initiative different from the others, what is unique about this particular strategy and growth.
10. ENVIRONMENTAL MANAGEMENT AWARD
Eligibility:
All Institutions
Citation:
This award category recognizes the organization that has done the most to improve overall environmental performance and enhance sustainability in the trade facilitation industry. The organization should demonstrate leadership in efforts to reduce energy consumption, emissions, noise pollution, and environmental impact. This could have been achieved through efficiency savings in the use of raw materials, energy, water; the adoption of clean technologies; improved waste management and recycling; development of greener products; and/or more generally changing operational processes to increase environmental efficiency The judges will be looking for initiatives or implementation of operating systems that lead to sustainable outcomes and contribute to protection of the natural environment.
11. CONTAINER FREIGHT STATION AWARD
Eligibility
Container Freight Stations operating in Kenya.
Citation:
This award category recognizes the best container freight stations operators or owners who streamlined and optimized the process of shipping. The judges will be looking at container freight station’s capacity, infrastructure, cargo handling equipment, efficiency, speedy evacuation, rail & road connectivity, storage space, value-added services, and customer service.
12. CLEARING AND FORWARDING AGENT AWARD
Eligibility:
All Registered / Licensed clearing agents
Citation:
This award category recognizes the Clearing and Forwarding Agent who has demonstrated excellence in ensuring smooth shipment and clearance of cargo through customer service and regulatory compliance in the areas of customs. This include timely documentation, submission of appropriate paperwork to authorities and related subsidiary activities Judges will be looking entries that clearly demonstrate that the nominee goes beyond the call of duty for their customers and also achieves everyday excellence.
13. FREIGHT FORWARDER AWARD (LOCAL AND REGIONAL)
Eligibility:
Freight Forwarders
- Local category
- Regional category
Citation:
This award category recognizes the company that has displayed excellence in freight forwarding, in terms of service and efficiency in sea, air, road or rail freight and has proved to be an industry leader having made significant, class-leading improvements across a multitude of service areas. The judges will looking for evidence of global reach, customs solutions, customer support, warehouse and inventory management, innovation, among others
14. CARGO CONSOLIDATOR AWARD
Eligibility
All Cargo Consolidators registered in Kenya
Citation:
This award category recognizes the Cargo Consolidating company that has put together multiple smaller shipments into one larger shipment. The judges will be looking for the most efficient solutions to reduce costs and achieve shorter transit times is freight consolidation.
15. WAREHOUSE OPERATOR AWARD
Eligibility:
All Warehouse Operators registered in Kenya.
Citation:
This award category recognizes the warehouse facility or organization that have gone above and beyond the call of duty to ensure smooth and successful running of warehouse operations. Apart from providing proper space for the safekeeping of products, the warehouse provides a system to economically coordinate the required activities, facilities and manpower for the general control of the whole operation of consolidation and deconsolidation.
16. SHIPPING AGENT AWARD
Eligibility:
Shipping Agents registered in Kenya.
Citation:
This award recognizes the ships agents who are familiar with all of the relevant regulations and requirements that pertain to trade logistics industry and be sufficiently well established and organized to be able to provide the required level of service and support the principal requires. The judges will be looking at demonstrable knowledge and skills to ensure that the customers’ requirements are met with the highest standard efficiency and promptness.
17. MARINE CARGO INSURANCE AWARD
Eligibility:
Insurance companies, insurance brokers or underwriters
Citation:
This award recognizes insurance companies that provides indemnity against loss or damage for goods being transported by sea or air and incidental land transportation. With the recent changes requiring all marine cargo destined for Kenya to be insured by local underwriters, the judges will have a bias towards the companies that have excelled in executing this directive.
18. EXPORTER AWARD
Eligibility
Exporters
Citation:
This award category recognizes outstanding performance of the company that has been exporting from Kenya for two years or more. The company should have a proven track record in export, demonstrate its current export strategy including plans for growth in existing and new markets, exceptional progress and success in exports that have made significant economic contributions through their investments. The judges will be looking at the structure of export operations and systems to effectively respond to exports or international sales or markets.
19. IMPORTER AWARD
Eligibility:
All Importers
Judging Criteria:
This award category recognizes the contribution of the importer to the respective business sector and national economy by paying taxes, creating jobs , growth in volume and value of imports and promoting Kenya’s image.
The judges will be looking for demonstrated efficiency in their logistic processes and Compliance to regulatory and industry obligations.
20. CARGO TRANPORTER AWARD
Eligibility:
Cargo Transporter (Road)
Citation:
This award category recognizes cargo transporters who have complied with transport rules, employed best practices, trained staff, adhered to designated routes and passing through the transit country or countries to the hinterlands. Strategies to enhance the efficiency of the supply chain through the Northern Corridor will be taken to consideration. Judges will be looking for unique and different approach to the sector, business performance or have shown the initiative to bring change in the industry.
21. DRY BULK/ BREAKBULK OPERATOR AWARD
Eligibility:
Dry Bulk/Breakbulk Operators Award
Citation:
This award categories recognizes bulk logistics providers who handle break bulk and general cargo and have outperformed in this challenging sector.
22. AIR FREIGHT (CARGO) TRANSPORTER AWARD
Eligibility:
Airline Companies
Companies engaged in Airfreight.
Citation:
This award recognizes the organization or airline companies involved in carriage of goods and cargo within and out of Kenya that have invested in providing great customer service, operational excellence, and innovative technologies. The organization must have expanded or secured new export markets in the field of aviation related products or services. The award recognizes safe, reliable, and competitively priced services to customers and businesses in the industry with a growing fleet and well-maintained facilities. The judges will be looking at notable contributions to air cargo transportation.
23. INNOVATION AWARD (PRIVATE SECTOR)
Eligibility:
Private Sector organizations
Citation:
This award recognizes the organization that has undertaken or implemented an innovative project using new technology, or how technology was used in a new and different way in the project. The idea does not have to be new but could be used in a way or in a new environment or location not previously carried out. It could bring together both new and existing products and services to solve a pain point that was identified. This award recognizes organizations that have innovative ideas, processes, product or technical innovation to deliver or continue delivering services/support to their customer and the industry.
Judges will be looking at how the organization has utilized a technological solution to drive efficiency and cost saving impact that it delivered for the organization and/or the wider sector.
24. INNOVATION AWARD (PUBLIC SECTOR)
Eligibility:
All eligible organisations in the public sector.
Citation:
This award category recognizes innovations from the public sector that are relevant to the simplification and streamlining of trade processes, Involvement of the key stakeholders in the design, implementation of the innovation and creativity and effectiveness and how the innovation serves the key beneficiaries.
The innovation must have been launched and functional. The judges will be looking for the relevance /benefits of the innovation, awareness creation of the innovation and effectiveness.
25. BEST USE OF TECHNOLOGY AWARD
Eligibility:
All eligible companies
Citation:
This award category recognizes the organization that has embedded the use of technology to improve their processes and the work environment in achieving business goals and objectives. The organization does not have to be an IT Company to compete for this award but constantly adapts and updates technology to keep up with the trends. An example is an organization in the transport industry that uses technology to improve communications for employees. The judges will be looking at the adaptation of technology internally to significantly improve a business process and enable efficient trade facilitation.
26. TRAINING INSTITUTION AWARD
Eligibility:
All private and public training providers
Citation:
This award category recognizes the training institutions that offer their trainees a firm foundation in the fundamental skills and knowledge in trade facilitation or related programs. The judges will be looking for the institution that demonstrates commitment to training and development that go well beyond the bare minimum and contributes to the trainees’ career development.
27. EMPLOYEE SAFETY AND WELL-BEING AWARD
Eligibility:
All Institutions
Citation:
This award category recognizes progress made in improving the occupational health and safety culture of the workplace by introducing new or developing existing initiatives. This could involve the implementation of recognized models of safety, simplifying risk management, anticipating and tackling new health and safety challenges, and promoting the benefits of an effective health and safety strategy, to improve employee wellbeing. Judges will look for examples of how safety and wellness has been embedded into the company culture through policies, resources, initiatives and activities that have enabled employees to have a motivated and focused work-life balance.
28. BEST SME IN LOGISTICS AWARD
Eligibility:
All SMEs
Citation:
This award category recognizes SME’s with less than 50 employees that have shown exceptional initiative, boldness and dynamism, as well as exemplary management practices in the industry.
The judges will be looking at SME in the trade logistics sector who are creative and innovative, engaged in global trade, open providing important opportunities for growth and excelled in business performance
29. RISK MANAGEMENT AWARD
Eligibility:
All Organizations
Citation:
This award category recognizes organizations that are strategically committed to excellence in the management of risk in their operations by promoting risk culture within the corporate structure, applying innovative approaches for tackling challenges in risk management implementation and possessing leadership competencies to support risk management programs.
30. MEMBERSHIP ASSOCIATION AWARD
Eligibility:
All Membership Associations
Citation:
This award category recognizes membership associations that demonstrate excellence in engaging and communicating with their members, industry and other stakeholders. Judges will be looking at expertise in running a successful organization which focuses on members’ needs.
31. GOOD GOVERNANCE AWARD
Eligibility:
All organizations
Citation:
This award category recognizes organizations whose Board whose board demonstrate commitment to the core principles of good governance by creating a culture of board excellence, which in turn has resulted in a positive impact on the organization’s strategic or operational development. The judges will be looking at the governing style, structures and processes, and the organization’s demonstrable impact(s).
32. PARTNERSHIP AWARD
Eligibility
All Organizations
Citation:
This award category recognizes the efforts of the organizations that build or have built durable collaborations or partnerships that enhance the trade facilitation industry. The judges will be looking at the existence of shared agreements to cooperate and work together for the mutual benefit and how it benefits the industry.
33. CORPORATE SOCIAL RESPONSIBILITY AWARD
Eligibility
All organizations
Citation:
This award category recognizes the organization that embrace social responsibility in its actions and encourages positive impact through its activities that benefit not only the industry but also the public at large. The entry could be for a one-off initiative run by the organization, or a long-standing, structured CSR program. The judges will be looking at the issue(s) the processes, project or program was designed to address and evidence of the positive social impact the initiative had.
34. MEDIA HOUSE AWARD
Eligibility
All print and electronic media organizations operating in Kenya.
Citation:
The Award recognizes the outstanding work of a media house or news organization that promotes professionalism and excellence in the reporting of trade facilitation. The judges will be looking at the media house that demonstrates impact by going beyond the normal reporting and suggesting ways in addressing trade facilitation issues as well as commitment in excellence reporting.
35. OVERALL TRADE FACILITATOR AWARD (INSTITUTION)
Eligibility
All participating organizations
Judging Criteria
This award category recognizes organizations that demonstrate operational excellence, innovative approach, excellent customer services, exceptional leadership, competitive edge and specific challenges that were overcome in their quest to delivering the very best in their sector.
36. RISING STAR IN TRADE FACILITATION AWARD
Eligibility:
Industry practitioners under the age of 35
Citation:
The Rising Star in Trade Facilitation Award recognizes a mature emerging trade facilitator whose record reflects ongoing and exceptional growth in contribution to the profession and industry, and increased levels of leadership, responsibility, and sphere of impact. Eligible nominees may not be a senior leader, but their track-record reflects a strong career trajectory with the possibility of forward advancement and potential for appointment at the highest levels of the profession.
37. OUTSTANDING LEADERSHIP IN TRADE FACILITATION AWARD
Eligibility:
Senior Leaders
Citation:
This award category recognizes leaders’ people who have gone the extra mile to support and motivate their staff and peers, positive energy spills over into the atmosphere they create and act as role models and are inspirational leaders for their organizations.
38. OUTSTANDING WOMAN IN TRADE FACILITATION AWARD
Eligibility:
Women in Trade Facilitation
Citation:
This award category recognizes an individual woman who has demonstrated a significant level of involvement in the trade facilitation organization over an extended period, the willingness to serve and assist other women in their personal and professional development and contributed to the successes of others as well as her own.
39.TRADE FACILITATION LIFETIME AWARD
Eligibility:
Current or retired Individuals who have dedicated over 20 years of their career to trade facilitation.
Citation:
This award category recognizes the lasting contributions, leadership, enthusiasm, and tireless efforts of industry luminaries who’ve committed themselves to elevating and enhancing the trade facilitation industry including exceptional and long-standing achievements in the industry.
